Property Management Training

Webinars | Workshops | Masterclass | Online Property Management Courses |
Face to Face Training | Corporate & Franchise Property Management Training

  • If you were to assess your current team: How would you rate their skills, their knowledge, and their ability to perform in their role? Are they meeting your expectations? 
  • Are you receiving excellent feedback, google reviews & testimonials from your Owners & Tenants, which is helping you grow the Rent Roll? Or are you receiving complaints about your team,  your Agency & your poor systems?
  • Are your team constantly falling behind on their tasks & workload? Do they say that they can’t keep up, and do they have overdue tasks, rent reviews, overdue reminders, overdue inspections, and lease renewals?


Working closely with Leading Industry Expert & Trainer Michael Furlong,
your Team will learn an easier system to manage their workload, meet their due dates, achieve their KPI’s & Grow the Rent Roll through Customer Referrals


There are 2 types of training topics to consider: 

1./ Operational Training / Process / Workflow / Legislation etc.

2./ Business Development / Customer Service / Rent Roll Growth

Depending on the needs of the office or the Franchise Group, Michael’s training & workshops can be tailored specific to the Agency & the Staff, or you can select from one of the more than 60 workshops & training programs in our back catalogue, including”

  • Business Development & Fee Maximisation
  • Rent Growth, Level of Service & Google Review Strategies
  • Customer Service & New Business Onboarding
  • Property Managers Role in the Investment Journey
  • Goal Setting & Time Management
  • Dealing with Difficult Situations & Conflict
  • Overcoming Objections, especially around fees & charges
  • Staff Retention & Professional Development 

Whether it’s bespoke training to fix gaps & deficiencies specific to your Property Management Department, or you are looking to upskill the Team with a structured, interactive workshop – then Book a no-obligation chat with Michael to get started


  • 1 Hour Training Session
  • 3 hour Training Workshop (1/2 day)
  • Break-out Facilitation or Panel Discussions
  • Full Day In-Office / Corporate Training Day & Events
  • Full Day Masterclass – interactive team building session

Book Michael for a training or conference session that suits your event, your budget & the topic that will keep your team engaged, motivated and initiate results & improved performance.

Training that doesn’t create immediate change, is just a lecture, and very few adults like to be lectured. Feedback from the attendees of Michael’s sessions is that they walk away with an easy-to-follow list of actions to implement into their Agency straight away

Material is engaging, informative, practical and value packed. It can be delivered in person for an individual office, or in a corporate training room or online

If you Have ideas for your next event or training, and you’re open to explore new trainers or presenters – then Book a no-obligation chat with Michael to get started


  • Zoom Training / Webinar 
  • 1 Hour Webinar Workshop
  • 1 Hour Lunch & Learn Sessions
  • 1 Hour Q & A Agency Support Sessions

With an extensive catalogue of over 60 previous workshops, webinars, lunch & learn events, not to mention more than 13 years of speaking at Real Estate Conferences around Australia & NZ, there is quite a selection of workshop topics & training themes to choose from.

After 2 years of COVID, the Property Management industry has become adapt to online learning, training, webinars & events.  

Michael is based in Melbourne, so if your budget doesn’t allow for flights & accommodation, and you are looking for an exceptional presenter & trainer to zoom into your office training, your next event or conference, then planning an online event might be the best option. 

Talk to Michael about writing a customised webinar / workshop specific for your event or your Agency, or you can select from the extensive catalogue of workshops available.

Have an idea for a training topic, and you need an experienced & competent trainer to write it into a structured webinar or workshop – then Book a no-obligation chat with Michael to get started


  • There are 4 ways you can work with me
    • Self Study / Online Courses
    • Webinars / Online Training Sessions
    • In Office Face to Face Training
    • Group Training / Corporate Coaching & Training

    We have developed a series of online training programs, online courses, along with an extensive back catalogue of previous workshops, webinars, and lunch & learn training sessions, all designed to fast track the skills, knowledge, business development & customer service skills of your team. 

    Whatever style of training you think best suits your team & budget – then Book a no-obligation chat with Michael to get started

Real Estate Agents know more than most how important
Google Reviews, Client Testimonials & Peer Endorsements are

Michael has Presented Classroom Professional Development Training at the REIV, Face to Face In Office Training & at Property Management Conferences to thousands of Agents Across Australia & NZ, and the feedback has always been the same with whatever topic he delivers, so why not invite Michael for your next Training Event or Property Management Conference……..your team & attendees will certainly thank you!