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Real Estate Business Systems Consultant & Property Management Trainer
Michael started his journey in the real estate industry with a single investment property purchase in 1998. Intrigued by the process and frustrated by the lack of customer service he experienced, he transitioned from his existing career to become one of Australia’s first buyer’s agents, working with investors and then an agency principal himself focusing primarily on sales & project marketing.
After realising the problem of high staff, renter and investor turnover was endemic to the property management sector, Michael identified the issues in his own business, were a lack of systems, standards, training, knowledge & strategy that was costing him thousands of dollars each month to keep the doors open, and making him question “was it really worth all the effort?”
